If you’re flying with Flair Airlines and suddenly realize you need help — fast — you’re not alone.
Maybe your flight changed.
Maybe you’re trying to cancel.
Maybe you just have a weird gut feeling that something’s off.
Whatever the case, trying to get a real person at Flair Airlines can feel like yelling into the void.
I’ve been there. And honestly? It’s not the smoothest airline to deal with — but it is possible to get help if you know where to look.
So here’s our no-fluff, tried-and-tested guide to contacting Flair Airlines in 2025 (without losing your mind).
First Things First: Is There a Phone Number?
Yes — but here’s the catch: Flair isn’t available 24/7, and they don’t exactly advertise how to reach a human.
Here’s the number that actually works:
📱 +1-833-711-2333 (Canada/US)
🕒 Available: 7 AM to 9 PM (MST), every day
🧠 Tip: Try calling as early as possible — before 8 AM is usually best to avoid hold times.
If you’re calling during a storm, a strike, or peak season? Good luck — just being real. You might be on hold for a while, so grab coffee.
Want Faster Help? Use the Chat (With a Trick)
You can chat with Flair online, but it starts with a bot — and that bot loves playing the “I can’t help with that” game.
Here’s how to skip the loop:
- Go to flyflair.com
- Click the little “Help” icon (bottom-right corner)
- Select your topic — or just type “Talk to a real person”
- Hit enter and wait. You’ll usually be transferred to a live agent in 5–15 mins (sometimes longer)
We’ve tested this during peak hours and it worked — eventually.
Yes, They Have Email — But Don’t Expect Lightning-Speed Replies
If it’s not urgent, email works fine. Just don’t expect anything same-day.
Email addresses to try:
| Purpose | |
|---|---|
| General support | customersupport@flyflair.com |
| Group bookings | groups@flyflair.com |
| Accessibility support | accessibility@flyflair.com |
You’ll typically get a response in 24–48 hours — sometimes longer if they’re swamped.
Pro tip? Keep your message short, clear, and include your booking reference right at the top.
Social Media DMs (A Surprisingly Fast Option)
We’ve had the best luck reaching Flair through Twitter/X or Facebook Messenger. No kidding.
Just shoot them a message like:
“Hi, my booking number is XYZ123. I need help rebooking my flight that was changed. Can someone please assist?”
You’ll usually hear back within a few hours.
Here’s where to reach them:
What If You Lost Your Baggage?
If your bag is MIA after a Flair flight, don’t contact Flair directly — it goes through the arrival airport’s baggage team.
So if you landed in Toronto, for example, call Toronto Pearson’s Lost & Found, not Flair.
Each airport has their own contact page, so head there first.
Want to Talk to Someone in Person?
Flair doesn’t have ticket offices or walk-in help centers.
Your only face-to-face option is their airport counter, usually open 2 hours before a scheduled flight.
If you’re at the airport already, this is actually the fastest way to talk to someone without waiting on hold.
Their main hub is Edmonton (YEG), but they fly out of tons of Canadian cities.
Real Talk: Why Is It So Hard to Contact Flair?
Because Flair is an ultra-low-cost carrier, they keep overhead (including customer service) very lean.
That means fewer staff, fewer call agents, and a chatbot that often says, “Sorry, I can’t help with that.”
It’s frustrating. But you can get through if you’re patient and know the right path (which you now do 😉).
Quick Contact Summary
| Method | Best For | Response Time |
|---|---|---|
| 📞 Call: +1-833-711-2333 | Urgent help, flight changes | Fast if early |
| 💬 Live Chat via flyflair.com | General questions | Moderate |
| 📧 Email support | Non-urgent issues | Slow |
| 📲 DM on social media | Quick updates or booking help | Surprisingly fast |
| 🏢 Airport counter | Last-minute issues | Instant (if flying today) |
Final Thoughts
If you’re flying Flair, pack a little patience. They’re affordable, but not the most “hands-on” when it comes to support.
That said, using the chat trick, calling early in the day, or sliding into their DMs are your best bets to speak to a human.
We’re rooting for you.
—
Want to cancel or change your Flair flight instead?
👉 Read our guide to Flair’s cancellation policy here
